Here’s the situation: you want to present to your sales reps details from a back-end system, based on a user ID. You use an IFrame to surface the application page, but you need to make it relevant to the current contact or account you are on. This assumes that the contact or account ID is mapped between the two systems.
The following resources should help you achieve this:
Passing Parameters to an IFrame
http://msdn.microsoft.com/en-us/library/cc150848.aspx
Creating a Dynamic IFrame
http://msdn.microsoft.com/en-us/library/cc150846.aspx
Enjoy!
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