Coming out this December, this book will open your eyes to how much you can do with Dashboards in CRM 2011 both Online and On-Premise.
Written by one of my colleagues at Navantis, Mark AuCoin, the book has the best format for this topic. Laid out as a cookbook, with tons of quick recipes, it will get the reader up to speed on the exact topic he/she is interested in. No need to read the whole book, just browse to the section you need help with, and give your client the fancy dashboard they’ve been asking for since CRM 4.0
The book is called Microsoft Dynamics CRM 2011: Dashboards Cookbook, and I was one of the lucky ones to proof-read it before the official release date in December 2011.