My new book hit the shelves

With this book, you'll explore the core platform functionality of Dynamics 365 and explore its wide range of components for transforming your business with new services and capabilities. You'll learn the basics of configuration and customization to enhance the functionality of Microsoft Dynamics 365 CRM and create solutions and custom applications by leveraging features such as apps, portals, automation, and business intelligence. As you advance, you'll understand how Power Platform drives Dynamics 365 and how various integration capabilities add value by providing a comprehensive view of data aggregated across different systems and data sources. Finally, you'll delve into core administration concepts that will help you to manage extensions added to the platform. By the end of this book, you'll have learned how to tailor Microsoft Dynamics 365 to fit your organization's requirements and tweak the platform to meet your business needs.

Microsoft Dynamics 365 Customer Engagement Administration [Video]

With a bit of delay, my latest of a series of 3 video courses is finally out. Click the image below to go to PACKT’s site where it’s available now. The other courses in this series include: Getting Started with Dynamics 365 Customer Engagement [Video] and Configuring and Extending Dynamics 365 Customer Engagement [Video] You... Continue Reading →

New Dynamics 365 book shout-out

I’ve recently had the opportunity to preview a new Dynamics 365 book. I wanted to take this opportunity to give a shout-out to the author, Rami Mounla. His book is available here: The book walks the reader through technical concepts, starting at the basics, with no code extensions, and moving slowly into the meat of... Continue Reading →

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