Yes, if you didn’t know, Dynamics 365 still has an on-premises deployment option that receives some updates. As a matter of fact, there are two current version still being supported: version 8.2 and version 9. The following are the latest updates released: Service Update 0.24 for Microsoft Dynamics 365 9.0 Microsoft Dynamics 365 v8.2 (on-premises)... Continue Reading →
Triggering an action when an item enters a Queue involves looking at more than just a new Queue Item creation. Don't forget to handle the moving of an item from one Queue to another.