2021 Wave 2 update removes the jump bar by default, but there's a way to bring it back.
Where’s my jump bar (alphabet) now?
January 2021 – Dynamics 365 on-premises updates
Yes, if you didn’t know, Dynamics 365 still has an on-premises deployment option that receives some updates. As a matter of fact, there are two current version still being supported: version 8.2 and version 9. The following are the latest updates released: Service Update 0.24 for Microsoft Dynamics 365 9.0 Microsoft Dynamics 365 v8.2 (on-premises)... Continue Reading →
Queue Item facts and behavior
Triggering an action when an item enters a Queue involves looking at more than just a new Queue Item creation. Don't forget to handle the moving of an item from one Queue to another.
My new book hit the shelves
With this book, you'll explore the core platform functionality of Dynamics 365 and explore its wide range of components for transforming your business with new services and capabilities. You'll learn the basics of configuration and customization to enhance the functionality of Microsoft Dynamics 365 CRM and create solutions and custom applications by leveraging features such as apps, portals, automation, and business intelligence. As you advance, you'll understand how Power Platform drives Dynamics 365 and how various integration capabilities add value by providing a comprehensive view of data aggregated across different systems and data sources. Finally, you'll delve into core administration concepts that will help you to manage extensions added to the platform.
By the end of this book, you'll have learned how to tailor Microsoft Dynamics 365 to fit your organization's requirements and tweak the platform to meet your business needs.
Microsoft Dynamics 365 Customer Engagement Administration [Video]
With a bit of delay, my latest of a series of 3 video courses is finally out. Click the image below to go to PACKT’s site where it’s available now. The other courses in this series include: Getting Started with Dynamics 365 Customer Engagement [Video] and Configuring and Extending Dynamics 365 Customer Engagement [Video] You... Continue Reading →
thatcrm.com 