Reimagine Chatbots with Microsoft Power Virtual Agents: Techniques to improve customer service, increase engagement and add more value to your organization
As you probably have heard by now, At Ignite 2021 Microsoft announced Power Fx as the coding language for the Power Platform. Now, can you teach an old dog new tricks? Not really necessary! This is not a new trick, in fact it’s only a naming of something that already existed. With increased adoption of... Continue Reading →
Triggering an action when an item enters a Queue involves looking at more than just a new Queue Item creation. Don't forget to handle the moving of an item from one Queue to another.