Power Virtual Agents | New Book

Reimagine Chatbots with Microsoft Power Virtual Agents: Techniques to improve customer service, increase engagement and add more value to your organization

Microsoft’s Bot Offering

Continuing from the original post titled “The rise of the Bots”, let’s have a look specifically at Microsoft’s offering in the Bots space...
Around 2016, Microsoft recognized the value of a Bot offering, and presented the Microsoft bot Framework. This was a very developer focused offering, with the ability to build complex Bots using either C# or Node.js as the core languages supported.

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