Configuring Entitlements in Dynamics CRM allows us to define how many cases are available to a customer for a certain duration. This functionality was introduced with Dynamics CRM 2013 SP1 in spring 2014. You must upgrade your Dynamics CRM 2013 Organization to Service Pack 1 to take advantage of this functionality. When configuring entitlements by... Continue Reading →
Other than using Bing, you can easily integrate other geo-location sources. One of the most enterprise level solution is of course Esri Maps. They have a very good solution for mapping. They can also be pricy, so if you are looking for a solution on the cheap, and are not afraid of doing very little... Continue Reading →
The Microsoft Dynamics CRM Spring ‘14 Release Preview Guide has been released. Get your copy from HERE. New exciting features are being announced. It’s definitely worth a read. Some of the highlights include: Enhancements to Marketing – visual campaign designer. There’s lots of hype around this one in the Marketing circles. Lead scoring enhancements, including... Continue Reading →
At odd times you will be faced with some of the confinements of the new UI. One example is using an Option Set at the bottom of a section. After publishing you find that the actual drop-down is only showing two lines at a time. This is an undesired effect of the new UI. You... Continue Reading →
Just a quick note, for those implementations taking advantage of script customizations, if you are using Xrm.Page.ui.getCurrentControl when upgrading to UR2, remember to check your scripts. This method is now deprecated. For more details see HERE. Happy scripting!
The Dynamics team is at it again. They’ve added support for Sandboxed instances to Dynamics CRM Online. This is a great feature to customers using and evolving constantly their Online CRM environments. Some of the key features I like include: Clear visibility into which instance you are using. The Orange nav bar background stands out... Continue Reading →
This promotion is getting close to an end, there’s less than a week left. For those interested, you can get Dynamics CRM Online for 40% off if signing up with more than 50 users, or 30% off for less than 50 users. This promotion expires March 31, 2014. See more details HERE. Enjoy!
This is another new feature of Dynamics CRM 2013. While in previous versions, we used to use JScript alerts to bring up field specific messages on forms, now we have two new functions available: setNotification(“message”); and clearNotification(); So how do we use then, and what do they do? First off, let’s bring up a message... Continue Reading →