It has been a while since one of these came out. The last one that stands out in my mind was applicable to Dynamics CRM 2011, even thought there might have been a few since. I’m referring to the Solution Lifecycle Management: Dynamics 365 for Customer Engagement apps. You can get your copy from HERE.... Continue Reading →
Ok, we all know by now, with Dynamics 365 CE we have portal capabilities. It’s a configurable portal driven by the config and data in your CRM. But that’s where I’ll stop. The CRM Portal architecture is very much coupled to your CRM, and it doesn’t qualify for our Decoupled Architecture topic. Instead, in this... Continue Reading →
But what if there was another way? Welcome to Skype for Business notifications. Yes, we can send a message on Skype to a user when something of importance happens in Dynamics.
All robust platform can have a daunting data structure. With some, and in certain situations, you might not directly care about the intricacies. But if you are looking to create reports and visualization, identifying the complexities around data structure becomes quite important. When working in Power BI, and connecting to Dynamics 365 Customer Engagement, the... Continue Reading →
One common question when embracing Cloud is the ability to have a hybrid scenario. And with Dynamics 365, the question translates into “Is there a hybrid deployment model?” The short and dry answer is NO. But, there are some aspects to consider that can make it an overall hybrid solution. Let’s first look at the... Continue Reading →
We’ve all done it in the past, where we started tinkering with the navigation, filtering entities based on permissions, removing entire areas from the navigation, and tinkering with user roles and hiding aspects of the platform. Well, welcome to a new world of apps. What started with mobile, where “there’s an app for that”, now... Continue Reading →
With all the focus on the Dynamics 365 Customer Engagement naming, the split into Dynamics 365 for Sales and Dynamics 365 for Customer Service, with or without Marketing, and all the licensing implications and additional functional packages, this is a question that came out of the blue and caught me a little off-guard. While I’m... Continue Reading →