Reimagine Chatbots with Microsoft Power Virtual Agents: Techniques to improve customer service, increase engagement and add more value to your organization
Power Virtual Agents | New Book
Power Fx–what’s in a name
As you probably have heard by now, At Ignite 2021 Microsoft announced Power Fx as the coding language for the Power Platform. Now, can you teach an old dog new tricks? Not really necessary! This is not a new trick, in fact it’s only a naming of something that already existed. With increased adoption of... Continue Reading →
Queue Item facts and behavior
Triggering an action when an item enters a Queue involves looking at more than just a new Queue Item creation. Don't forget to handle the moving of an item from one Queue to another.
Microsoft’s Bot Offering
Continuing from the original post titled “The rise of the Bots”, let’s have a look specifically at Microsoft’s offering in the Bots space...
Around 2016, Microsoft recognized the value of a Bot offering, and presented the Microsoft bot Framework. This was a very developer focused offering, with the ability to build complex Bots using either C# or Node.js as the core languages supported.
The rise of the Bots
Bots are not something new. They’re almost as old as the internet. Of course, they evolved in different shapes and forms.
