Better email integration comes with Update 1

With Microsoft Dynamics CRM, there’s been a long love/hate story with regards to email integration. We’ve had CRM for Outlook, the Email Router, and since CRM 2013 Server-Side Synchronization. Each works, each has it’s own issue, and depending on the specific business case, one might make more sense over the others. Slowly, the Email Router... Continue Reading →

Creating a new Exchange Email Server Profile in Dynamics CRM 2013

An email server profile stores configuration regarding the connection to an email server. At least one email server profile must be configured within each Organization. In order to configure an email server profile, the user performing the configuration must be a System Administrator or have an equivalent role. Follow these steps to configure a new... Continue Reading →

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