Directory integration is the way to tackle scenarios where an on premise directory service needs to integrate with Microsoft Azure Active Directory, aka Microsoft Azure AD.
SLAs extended to all custom entities
With the release of Dynamics CRM 2016 Update 1, now we have the ability to add SLAs to all custom entities and selected system entities. Prior to this release, SLAs were only available to incidents represented by the Case entity. The following system entities now support SLAs in addition to the Case entity: Activity entities... Continue Reading →
Field type Customer new in Dynamics CRM 2016 Update
With the new update to Dynamics CRM, one the last outstanding issues with small footprint but big impact is the addition of a Customer field type. Where before we had to hack all kinds of approaches to reference either an Account or a Contact, now we can easily do it on any entity type. Hurray!... Continue Reading →
New book available for pre-order
Update: Book has been officially released. Find it either at Packt or at major online bookstore retailers. My new book just became available for pre-order. Due to the great feedback received from the previous edition, I am releasing a new and improved version to the Dynamics CRM Customization book. This new edition includes coverage of... Continue Reading →
Dynamics CRM Preview Feature: Task Flows
One of the new features made available in preview is the Task Flow functionality. This applies to creating logical business flows to execute on mobile devices (both phones and tablets). One example provided in the documentation is the post-meeting steps to be executed after a client meeting. The official documentation is available at: https://www.microsoft.com/en-us/dynamics/crm-customer-center/preview-feature-create-a-new-task-flow.aspx As... Continue Reading →
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