Top 5 reasons to implement AI-powered Chatbots in your roganization.
Unlock Growth with AI Chatbots: Enhance Customer Service Today
One story of Centralized Data and CRM
Let’s look at an organization and their customers. You can relate that to the old Babylonian empire of you want. It’s the constituents that pay taxes, just represented by customers buying your products or services.
Managing your customers – the A’s, the B’s and the Y’s
All in all, there is in fact a big gap between good customers and not so good ones.
How to collect feedback using the Feedback entity
I recently reviewed an ideation platform, and looking at the new features added to Dynamics CRM 2016 Update, the Feedback features caught my attention. Starting with the latest update, we now have a built-in entity called Feedback. Here’s the official documentation: https://msdn.microsoft.com/en-us/library/mt728949.aspx So, now we can not only collect feedback, but also rate records. And... Continue Reading →
How to use Word document templates in Dynamics CRM
A new feature introduced with Dynamics CRM 2016 Update on both online and on-premise is the ability to use word templates. This makes simple reporting a lot easier now, as well as provides assistance with various data print jobs. A very welcomed feature added. But let’s have a look at what this is and how... Continue Reading →
thatcrm.com 