Dynamics CRM 2015 Certification Exams

The following exams have surfaced for Dynamics CRM 2015: MB2-704 - Microsoft Dynamics CRM Application MB2-708 - Microsoft Dynamics CRM Installation MB2-720 - Functional Application in Microsoft Dynamics Marketing Free Second Shot on all of them until May 31, 2015. UPDATE: the following exams have also been added: MB2-706 - Microsoft Dynamics CRM Online Deployment... Continue Reading →

CRM 2015 New Feature: Rollup Fields

As we have seen in this previous article HERE, Rollup Fields are a new addition to Dynamics CRM 2015. The example provided in that article is the basic “Hello World!” of Rollup Fields. But as usual, let’s see when we hit the brick wall. First of all, one issue we already flagged is that the... Continue Reading →

Hierarchical Visualization – Features & Limitations

So, you’ve upgrade your CRM to 2015, you’re browsing through the new features, and hierarchical visualization peaks your interest. You can finally do so many nice things where you needed Silverlight or custom HTML web resources before. Or can you? First off, what is hierarchical visualization? Starting with Dynamics CRM 2015, for records related in... Continue Reading →

Online Trials – CRM, MDM, MSL

For a short while now, Microsoft made available 30 day trial instances for MDM as well as a short guided trial for MSL. The sign-up URLs are as follows: Microsoft Dynamics CRM Microsoft Dynamics Marketing (MDM) Microsoft Social Listening (MSL) – 30 minutes guided trial If you want MDM added to the same O365 instance... Continue Reading →

Working with Cases and Entitlements

Configuring Entitlements in Dynamics CRM allows us to define how many cases are available to a customer for a certain duration. This functionality was introduced with Dynamics CRM 2013 SP1 in spring 2014. You must upgrade your Dynamics CRM 2013 Organization to Service Pack 1 to take advantage of this functionality. When configuring entitlements by... Continue Reading →

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