Some of the first information on the next version of Dynamics CRM have started to surface. First, the name is confirmed to Dynamics CRM 2016 Here is the official announcement: http://news.microsoft.com/2015/09/08/microsoft-reinvents-productivity-with-upcoming-release-of-customer-engagement-solution/ Also, here’s a post on the community blog by Bob Stutz, corporate VP, Dynamics CRM: https://community.dynamics.com/b/msftdynamicsblog/archive/2015/09/08/microsoft-dynamics-crm-2016-delivering-the-next-generation-of-intelligent-customer-engagement Notable highlights include: Enhancements to Excel Delve is... Continue Reading →
Server-Based SharePoint Integration in CRM Online – Step By Step
This post takes you through a step by step scenario on configuring Server-Based SharePoint Integration. Whether you do it for a demo environment, your production or a development environment, as long as you do it for Dynamics CRM Online with O365 SharePoint, the following steps apply. Assumption is that, as in this case, a new... Continue Reading →
Making sense of your Dynamics CRM issues using AppDynamics
AppDynamics is a company focusing on application performance management (APM) and IT Operations Analytics (ITOA). They are based in San Francisco, CA. The Application Intelligence market has been heating up recently even more than before. With tools that present a relatively lower price point, and better results for customers, now a lot of companies that... Continue Reading →
Alternate Keys
With Dynamics CRM Online 2015 Update 1, a new feature that was added is the use of Alternate Keys. This is a feature aimed mainly at processes around integration and synchronization of data across various systems. How many times we have tried to map data between two or more systems, and we’ve ended up creating... Continue Reading →
Better email integration comes with Update 1
With Microsoft Dynamics CRM, there’s been a long love/hate story with regards to email integration. We’ve had CRM for Outlook, the Email Router, and since CRM 2013 Server-Side Synchronization. Each works, each has it’s own issue, and depending on the specific business case, one might make more sense over the others. Slowly, the Email Router... Continue Reading →
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