Creating new Charts in Dynamics CRM has been quite easy for a few versions now. It’s a visual process, very intuitive. But how is all this configuration stored? To have a quick look at this information, we can start by selecting a chart to analyze. Let’s navigate to Sales > Accounts. Expand the chart in... Continue Reading →
HWL spoof configuration for Dynamics CRM
While on a load balanced setup using HWL, we found a bunch of errors with the configuration. Nothing was out of the ordinary after re-checking the configuration several times. After various attempts to re-configure and debug the issue, we have turned our attention to the load balancer. This is a HWL. What we found in... Continue Reading →
Dynamics CRM Performance Counters
As part of an upgrade, I recently did a comparison of performance counters between various versions of Dynamics CRM. Some have been deprecated, while other new ones have been introduced. Microsoft has provided the following documents for various versions: Dynamics CRM 2011 Performance Counters – HERE Dynamics CRM 2013 Performance Counters – HERE Since Dynamics... Continue Reading →
Info on CRM Next Version (2016)
Some of the first information on the next version of Dynamics CRM have started to surface. First, the name is confirmed to Dynamics CRM 2016 Here is the official announcement: http://news.microsoft.com/2015/09/08/microsoft-reinvents-productivity-with-upcoming-release-of-customer-engagement-solution/ Also, here’s a post on the community blog by Bob Stutz, corporate VP, Dynamics CRM: https://community.dynamics.com/b/msftdynamicsblog/archive/2015/09/08/microsoft-dynamics-crm-2016-delivering-the-next-generation-of-intelligent-customer-engagement Notable highlights include: Enhancements to Excel Delve is... Continue Reading →
Making sense of your Dynamics CRM issues using AppDynamics
AppDynamics is a company focusing on application performance management (APM) and IT Operations Analytics (ITOA). They are based in San Francisco, CA. The Application Intelligence market has been heating up recently even more than before. With tools that present a relatively lower price point, and better results for customers, now a lot of companies that... Continue Reading →
