Power Virtual Agents | New Book

Reimagine Chatbots with Microsoft Power Virtual Agents: Techniques to improve customer service, increase engagement and add more value to your organization

Power Fx–what’s in a name

As you probably have heard by now, At Ignite 2021 Microsoft announced Power Fx as the coding language for the Power Platform. Now, can you teach an old dog new tricks? Not really necessary! This is not a new trick, in fact it’s only a naming of something that already existed. With increased adoption of... Continue Reading →

January 2021 – Dynamics 365 on-premises updates

Yes, if you didn’t know, Dynamics 365 still has an on-premises deployment option that receives some updates. As a matter of fact, there are two current version still being supported: version 8.2 and version 9. The following are the latest updates released: Service Update 0.24 for Microsoft Dynamics 365 9.0 Microsoft Dynamics 365 v8.2 (on-premises)... Continue Reading →

Queue Item facts and behavior

Triggering an action when an item enters a Queue involves looking at more than just a new Queue Item creation. Don't forget to handle the moving of an item from one Queue to another.

A WordPress.com Website.

Up ↑