Reimagine Chatbots with Microsoft Power Virtual Agents: Techniques to improve customer service, increase engagement and add more value to your organization
Power Virtual Agents | New Book
Tip: Calculated and Rollup fields on Currency
Why does my Calculated or Rollup field does not show a value when using Currency fields?
Power Fx–what’s in a name
As you probably have heard by now, At Ignite 2021 Microsoft announced Power Fx as the coding language for the Power Platform. Now, can you teach an old dog new tricks? Not really necessary! This is not a new trick, in fact it’s only a naming of something that already existed. With increased adoption of... Continue Reading →
January 2021 – Dynamics 365 on-premises updates
Yes, if you didn’t know, Dynamics 365 still has an on-premises deployment option that receives some updates. As a matter of fact, there are two current version still being supported: version 8.2 and version 9. The following are the latest updates released: Service Update 0.24 for Microsoft Dynamics 365 9.0 Microsoft Dynamics 365 v8.2 (on-premises)... Continue Reading →
Queue Item facts and behavior
Triggering an action when an item enters a Queue involves looking at more than just a new Queue Item creation. Don't forget to handle the moving of an item from one Queue to another.
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