New Dynamics 365 book shout-out

I’ve recently had the opportunity to preview a new Dynamics 365 book. I wanted to take this opportunity to give a shout-out to the author, Rami Mounla. His book is available here: The book walks the reader through technical concepts, starting at the basics, with no code extensions, and moving slowly into the meat of... Continue Reading →

CRM 2016 On-Premise Install Error–InstallWindowsSearchAction failed

I’ve just done recently an install on-premise where I’ve encountered a number of issues. One of them is the following error message: Action.Microsoft.Crm.Setup.Common.InstallWindowsSearchAction failed. The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. (Exception from HRESULT: 0x80070422) The message is pretty explicit, in that... Continue Reading →

LCS – what is it and why do I care?

For those of us coming from a sales force automation background, in particular the Dynamics CRM realm, the introduction of Dynamics 365 adds a very important missing piece, along with a new learning curve and additional challenges. First off, we have the two added modules, Financials and Operations. That rounds up an already comprehensive set... Continue Reading →

The evolution of a platform

With the current and future business evolution models, globalization and ease of reach into new markets, and the increased ability of companies to reach to existing and new customers, a robust CRM system is at the core of most organizations. If it’s not, well, it should be. Microsoft, as one of the big players in... Continue Reading →

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